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Mission Statement

Rica Promotions & Courier Services is committed to providing an outstanding customer experience, to be a great place to work, and a thoughtful steward in our community. At Rica Promotions & Courier Services we drive growth and customer satisfaction with our World-Class transportation services. We will passionately promote ethics and professionalism within our industry while enhancing our own competitive advantage.

Vision Statement

Being a leader in the multi-modal transportation industry by focusing on customers, our people, innovation and communication in logistical transportation solutions.

FREQUENTLY ASKED QUESTIONS

What is Rica PROMO?

It is a PROMO campaign specially designed to reward whoever that registers his/her starter pack with Rica.

What is the Offer's duration?

It is a yearly/annual promotion.

How can I participate?

It is an automatic participation as soon as you register your Sim card with Rica and Winners will be notified via an SMS with a ref number which will be further activated by the customer care representative.

What do I stand to win in the Offer?

Cash and Cars gifts,

What is Reference/Winners number?

It is the claim number that is assigned to Winners after the raffle draw has taken place.

Why do you ask for my details?

Details are required for proper documentation of Winning prizes and effective delivery of the prizes to Winners.

Where can I find more details for the Campaign?

A Customers care line will be sent to Winners for them get additional information regarding the promotion.

How can I activate my Reference Number?

Activation of reference number will be done via a telephonic conversation with the customer care representative.

I am a winner but I do not want my name to be released in the press?

By registering with Rica, we agree to keep your details confidential as no one has access to the data base that contains your information and we reserve the right of not announcing the winners' names

What happens if someone participates in the campaign with a mobile phone that does not belong to him/her?

It is assumed that every participant is the owner of the SIM card. Though we are aware that some sim cards are not being used by those who registered them with Rica. In this case, we advise you register your sim and never you give out your registered sim to anyone. Remember registration with Rica is free irrespective of your nationality.

How are winners notified?

Every winner will be contacted via sms by the Rica on the mobile cell phone number that won the prize.

I am a winner but I do not want my name to be released in the press?

The prizes are personal and can be redeemed only from the winner or an appointed representative authenticated by a public notary.

How can I claim my prizes?

When you win, you will receive an sms and you will contact an agent who will assist you on how you can provide your necessary details for receiving your prize including proper identification.

Where will the winners be announced?

Winners will be published on Rica promotions website: www.ricapromo.co.za and this can only be done if these winners agreed to be published either for security or other personal reason(s).

Can I Win with different mobile phone Numbers?

You can win with as many different numbers as you wish if you are the one using the numbers. All you need is to contact the agent and provide the necessary information that will be required of you and after verification on the data base that your cell phone number has won the prize, you will be allowed to claim the prize irrespective of the number of times you have won in the past. However, each cell phone number participates separately.

I won the prize in the past and yet to claim it, what must i do?

In a situation like this, you will be required to fill a form with your names, address/bank details, cell phone number, reference number, amount won, and reason(s) why you were unable to claim the prize. Filled form will be returned to the office through any of the following means

  • Email
  • Fax
  • Website application etc.

Warning

We are aware of fraudulent acts going on around the globe today and we would not like you to be a victim. Rica promotions has only one website www.ricapromo.co.za and any other website and promotion is not recognized by Rica.

BE WARE OF FRAUDSTERS!

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